Privacy Policy

Effective Date: September 6, 2025
Last Updated: September 6, 2025

Introduction

DevOps94 (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at devops94.com, use our services, or interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information You Provide
  • Contact Information: Name, email address, phone number, company name
  • Account Information: Login credentials, profile information
  • Communication Data: Messages, feedback, support inquiries
  • Payment Information: Billing details, payment method information (processed securely through third-party payment processors)
Information We Collect Automatically
  • Usage Data: Pages visited, time spent on site, click patterns
  • Device Information: IP address, browser type, device type, operating system
  • Cookies and Tracking Technologies: Session data, preferences, analytics information

How We Use Your Information

We use your personal information to:

  • Provide and maintain our DevOps services and platform
  • Process transactions and manage billing
  • Communicate with you about services, updates, and support
  • Improve our website and services through analytics
  • Send marketing communications (with your consent)
  • Comply with legal obligations and protect our rights
  • Detect and prevent fraud or security issues

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent: For marketing communications and non-essential cookies
  • Contractual Necessity: To provide services you’ve requested
  • Legitimate Interests: To improve our services, security, and business operations
  • Legal Compliance: To meet regulatory requirements

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with operations (hosting, analytics, payment processing)
  • Business Partners: When necessary to provide requested services
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Generally, we retain account information for the duration of your relationship with us and up to 7 years after account closure for legal and business purposes.

Your Rights and Choices

Data Subject Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data under certain circumstances
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Object: Opt-out of certain processing activities
  • Withdraw Consent: Revoke consent for marketing or cookies

How to Exercise Your Rights

To exercise these rights, contact us at privacy@devops94.com or use the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze website performance and usage
  • Personalize your experience
  • Support marketing activities

You can manage cookie preferences through your browser settings or our cookie consent banner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by relevant data protection authorities
  • Other appropriate safeguards as required by law

Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notification to registered users
  • Displaying a prominent notice on our website

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Data Protection Officer

For privacy-related inquiries or to exercise your data protection rights, you may contact our Data Protection Officer at:

Email: info@devops94.com
Address: DevOps94 Data Protection Officer, Kollupitiya, Colombo, Sri Lanka

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DevOps94
Email: info@devops94.com
Website: https://devops94.com
Address: Kollupitiya, Colombo, Sri Lanka

Supervisory Authority

If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.


This Privacy Policy is effective as of September 6, 2025, and was last updated on September 6, 2025.